Of the 168,607 most recent 1–2★ App Store reviews we sampled, 44,920 were about billing — not the app itself.

Roblox banned after being hacked

The violation probably did happen — but not by you. This appeal has to establish a timeline: when you lost access, what changed (email, phone, password), and that the violating activity falls inside that window.

Before you appeal

Roblox does not publish a fixed appeal window.

Step 1 — Find the exact wording of the notice

Open Roblox and read what it actually says. You are looking for the name of the rule, not the summary. An appeal that quotes the rule and explains why it does not apply is treated very differently from one that says the decision was wrong.

Step 2 — Write the appeal

Answer these and you'll get wording you can paste into Roblox's form. Nothing is sent anywhere — it is generated in your browser.

A detail only you could write is what makes a reviewer stop and check. Generic letters are what the automated pass is trained to dismiss.

Step 3 — Send it, once

The Roblox Appeals form, via Roblox Support.

Official Roblox page →

What this will not do

The Appeals team re-reviews the moderation decision and adjusts it if warranted. Roblox states explicitly that submitting an appeal does not guarantee the consequence is removed.

Questions

How long do I have to appeal my Roblox account?

Roblox does not publish a fixed appeal window.

Can I appeal more than once?

Roblox does not limit you to a single appeal the way some platforms do, but repeating the same letter does not help. A second attempt only changes the outcome if it contains something the first one did not.

Will Roblox tell me why?

Usually only in broad terms — the notice names a rule, not the specific post or signal. That is why the appeal has to cover the checkable facts rather than guess at what triggered it.

Is paying someone to write this worth it?

Only if the letter is actually different from what you would have sent. The Appeals team re-reviews the moderation decision and adjusts it if warranted. Roblox states explicitly that submitting an appeal does not guarantee the consequence is removed. If your situation is simple and you can state it clearly yourself, do that — it costs nothing.

← Other Roblox ban reasons