How to cancel AI Photo Generator: ARTA and get your money back
AI Photo Generator: ARTA is a Photo & Video app by AIBY Incorporated. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select AI Photo Generator: ARTA → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of AI Photo Generator: ARTA on the App Store, about billing:
Wanted to try a 7 day trial for .99 cents. It charged me and would not register that I already paid it and tried to charge me again! And I never got to open the app or even create a profile! Only .99 cents but still annoying don’t even get to try it.
As the title says, now I have to spend my time trying to get my money back?!! Shouldn’t be legal
You get credits then if it doesn’t create properly you’ll still charged credit. This is a huge conflict of interest. They mess up you pay no matter what. Should be if you like it then be able to download or save not take. A lot of times it changes your face completely that doesn’t even appear to be you. One see it added a women when selected family with me and my 2 children. Any of the free ones work just as if not …
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled AI Photo Generator: ARTA?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to AI Photo Generator: ARTA if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.