How to cancel Alive by Whitney Simmons and get your money back
Alive by Whitney Simmons is a Health & Fitness app by Whitney Simmons App, LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Alive by Whitney Simmons → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Alive by Whitney Simmons on the App Store, about billing:
It seems like nothing is free, there is a seven day free trial. But in those seven days you better spam every workout you want other whose you have to pay like 14 a month.
Joined back in 2020 when the app was released and signed up. To this day - 1/21/2026 am still having charges attempted to my card. NO customer service what-so-ever. I have not had any concerns or issues that I have reported listened to. I do not use this app, and used it for maybe one month 5 years ago and stopped… WHY am I still being charged when I changed my card multiple times and did NOT authorize a charge. I ca…
I signed up via the website for a 7 day trial. It’s been a nightmare to cancel ever since. Asking if I signed up on the app OR online OR via apple. Why is the signup different for each platform?! Why can’t I access my Scooby through the app if I sign up on the website using the same credentials?! Why can’t I cancel on the app??? I was already charged for the year and now I’m being told to transfer my account from one…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Alive by Whitney Simmons?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Alive by Whitney Simmons if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.