Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
AppClose app icon

How to cancel AppClose and get your money back

AppClose is a Productivity app by AppClose Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.74App Store rating
39,187ratings
6recent 1–2★ reviews about billing

Based on 50 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select AppCloseCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of AppClose on the App Store, about billing:

I was ordered by the court to use this app. They said it was the best one they have on the App Store. It’s quite obvious that this judge doesn’t know a thing because this app is absolutely garbage. He also told me that this app is free with no app purchases or subscriptions. He was obviously wrong on that too. Here is a suggestion for your app, if you are going to make a product that the judicial system recommends y…

☆☆☆☆ · YB | DRGT · 2026-09-05

The only reason they were number one in court recommended solutions was the price was free for years. Then they rolled out subscription pricing that is the most expensive of all out there. Not only do the two parents pay, which is expected, but every single guest or third party must pay. The same price. So grandparents, aunt and uncles and any other care giver that needs to be in the communication loop. Same single…

☆☆☆☆ · Mike789R · 2026-09-01

I guess it is no longer android friendly with the new update? It’s no longer working for the coparent and the customer service is getting him nowhere on fixing it. So we’ve been paying for nothing because he can’t even see my messages. It tells him to subscribe again and when he tries to subscribe again it says he’s already subscribed. Please do better on the customer service side of things and help fix the problem o…

★★☆☆☆ · Chelsea Carelli · 2026-08-13

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled AppClose?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to AppClose if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

← Look up a different app