How to cancel Authenticator · and get your money back
Authenticator · is a Utilities app by SMM service, s.r.o.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Authenticator · → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Authenticator · on the App Store, about billing:
I wasn’t aware that this app was taking $10 out of my account weekly just to use, tried to find a way to cancel that but couldn’t find anything. This isn’t the correct Authenticator app if you are planning on using it for school .
I have been using this app for a little bit under a year and all of sudden it’s asking me to pay for weekly free trial
Did nothing to help. Tried to cancel and in settlings there’s a subscriptions tab. Can’t cancel there. Went to manage subscriptions tab. Says cancel anytime. Nowhere to do so though! Went to support. Tried to send message to cancel immediately. When hitting submit, it kept saying captcha not ready and wouldn’t proceed with sending the message. You’re trapped with the app. I’m contacting bank to dispute of charges are…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Authenticator ·?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Authenticator · if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.