How to cancel BePresent: Screen Time Control and get your money back
BePresent: Screen Time Control is a Productivity app by Screen Detox Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select BePresent: Screen Time Control → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of BePresent: Screen Time Control on the App Store, about billing:
I was charged $64 even though I cancelled within a few DAYS. Not happy at all. I’ll be contacting my credit card to dispute this!
I emailed the company to cancel my subscription because I couldn’t find a one click cancellation, and they still charge me $60. Now I have to deal with an entirely other company called link to get it back. Don’t we waste your time
I’d like to rate zero stars but I cannot. I downloaded this for the free trial, decided I didn’t want it, and deleted it. I was then charged SIXTY (yes 60) dollars for an app I DO NOT HAVE. this company then sold my info to Link, who has my credit card and won’t refund me. The purchase DOES NOT GO THROUGH APPLE so I cannot request a refund through Apple. Link has my full credit card, home address and name and WILL no…
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Questions
Can I get a refund after I already canceled BePresent: Screen Time Control?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to BePresent: Screen Time Control if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.