How to cancel BetterMe Well-Being Coach and get your money back
BetterMe Well-Being Coach is a Health & Fitness app by BetterMe Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select BetterMe Well-Being Coach → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of BetterMe Well-Being Coach on the App Store, about billing:
I’m guessing that most of the content in this app seems to be made with AI. The written content doesn’t make much sense and the nutrition guidance is highly suspect. The exercises are repetitive and actually completely different from what is advertised before you pay for the subscription.
They charged my card and when I opened the app, they wanted to charge me a second time. They offered to refund 1/2 of my first payment without offering any product or service. It’s very disappointing I was looking forward to this.
I cancelled this and they billed me again and again. They had me on Multiple billing subscriptions! Beware
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled BetterMe Well-Being Coach?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to BetterMe Well-Being Coach if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.