How to cancel BetterSleep: Relax and Sleep and get your money back
BetterSleep: Relax and Sleep is a Health & Fitness app by BetterSleep Health, LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select BetterSleep: Relax and Sleep → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of BetterSleep: Relax and Sleep on the App Store, about billing:
i had this app as a kid and LOVED it. was basically my lullaby for a while. i lost my tablet, forgot about this app until an instagram ad. redownloaded it… and immediately uninstalled. what happened to the app over the years? its basically useless without paying for it. out of allllll the sounds they have, only like… 5 are actually free. i couldnt even listen to my old mixes because they used sounds that USED to be f…
This app was free to use and now requires you to pay because it switched to a subscription model. Then they go through reviews spouting the same corporate bs about how it was a difficult choice and to reach out to them via the app to find a solution that works best. The solution that works best is not getting so greedy that you ruin yourselves.
Sold a $5 lifetime subscription and a year later came back and disabled premium features and asked for $250. Completely disingenuous company do not download this product or pay for it. They will scam you!!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled BetterSleep: Relax and Sleep?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to BetterSleep: Relax and Sleep if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.