How to cancel BIGVU Teleprompter Captions AI and get your money back
BIGVU Teleprompter Captions AI is a Photo & Video app by BIGVU INC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select BIGVU Teleprompter Captions AI → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of BIGVU Teleprompter Captions AI on the App Store, about billing:
I’m extremely disappointed with BIGVU. I had an issue involving my purchase/subscription through the Apple App Store and reached out to BIGVU by email for help. Despite taking the time to explain the situation and contact them directly, I have received no response. It’s incredibly frustrating to pay for a service and then be completely ignored when there’s a problem. I understand that Apple handles certain App Store…
My videos from the past 3–4 years are gone. All I did was reinstall the app because it kept freezing. I followed every step the AI assistant suggested, and then it referred me to the actual support team. Their only response was to tell me to check my Deleted folder. Really? As if I hadn’t already done that. Besides, why would videos I never deleted end up there in the first place? I still haven’t received any meani…
Tried several times to cancel the free trial with no success now I’ve been charged $99.99 for the year and they won’t allow refunds stay far away
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled BIGVU Teleprompter Captions AI?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to BIGVU Teleprompter Captions AI if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.