How to cancel Booksy Biz: Booking & Payments and get your money back
Booksy Biz: Booking & Payments is a Business app by Booksy International sp. z o.o.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Booksy Biz: Booking & Payments → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Booksy Biz: Booking & Payments on the App Store, about billing:
Hands-down, this is the worst platform out there first of all those search engine never ever brings up results of my business. Secondly, I’ve been literally trying to cancel my business account for almost a year now and every single I get charged. I haven’t seen any referrals from this company in over a year total waste of time
After using Booksy for 4 years This app is just a booking app for scheduling. THAT IS IT!!!!!! They make it seem like you will get new clients from just the app. That is not true. When you do get new clients you are paying the app which is ridiculous. I’m paying you a fee for clients on top of my monthly fee. If your clients do not book through your direct link. They will try to claim they have you said client. Many…
Over all booksy is ok, however, if you pre book your clients yourself after the appointment and they happen to be a no show on the pre booked date, booksy doesn’t allow you to charge the card on file even if you have a cancellation policy in place that the client is aware of. Pre booking clients is an essential part of returning customers. If the client has already agreed to the cancellation policy on the original ap…
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Questions
Can I get a refund after I already canceled Booksy Biz: Booking & Payments?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Booksy Biz: Booking & Payments if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.