How to cancel Bullet Journal Companion and get your money back
Bullet Journal Companion is a Productivity app by Lightcage LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Bullet Journal Companion → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Bullet Journal Companion on the App Store, about billing:
I just paid 4.99 for this app and there is no FAQ for how to create entries. Just the warning that log items are deleted in 72 hours. Is this because it’s a read only app on the iPad? I have tried every choice on the app and don’t see anywhere to create a journal, take a phone or anything, . I searched help on website and there are only articles that say this app exists. I have to figure out how to get my money…
App crashes every 5th photo. Adding dates involves scrolling years at a time by swiping. Reflections asks for a photo. Of what??? Makes no sense. Asking for refund
This app doesn’t do anything that my free app OneNote can’t. There is a 6 item list: Reflection. Library. Articles. Guide. Store. Log. Over half of the list is information about bullet journaling which you can find easily on YouTube. Take pictures of your BuJo, set reminders for reflection, and add tasks on the go which will delete after 72hours...still don’t see where the value is... If this app worked like an actua…
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Questions
Can I get a refund after I already canceled Bullet Journal Companion?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Bullet Journal Companion if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.