How to cancel Camtro and get your money back
Camtro is a Utilities app by DigitalConverge Intellect Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Camtro → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Camtro on the App Store, about billing:
Cost way to much for one camera then you can not hear the door bell ringing in the app or outside don’t waste your money
They are asking for my personal email password. Customer services never answered!! This product goes Direct to the garbage
I did the trial run first, decided to not move forward with a plan. So l canceled way before the trial was over.Two days later I'm getting a notification of apple trying to pull $3?.?? something dollars from my account, can someone please tell me why? I will be disputing this charge off of my card!!!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Camtro?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Camtro if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.