How to cancel CARROT Fit and get your money back
CARROT Fit is a Health & Fitness app by Grailr LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select CARROT Fit → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of CARROT Fit on the App Store, about billing:
Bought this to try because of the positive reviews AND to have an extra complication on Carrot Weather, which I love. Yet there is no Fit complication for the infograph faces, only one Carrot complication option displays on the infograph faves. On the old faces it only shows the Fit icon in the complication but won’t change to display an extra weather. Requested a refund since 1/2 the reason I bought this was for wea…
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Questions
Can I get a refund after I already canceled CARROT Fit?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to CARROT Fit if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.