How to cancel CE5 Contact and get your money back
CE5 Contact is a Education app by Sirius Technology Advanced Research, LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select CE5 Contact → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of CE5 Contact on the App Store, about billing:
This app kicked me off for some reason even though I’m fully paid up when I bought it. When I tried to login, my login info was gone It directs you to some email that never gets returned or answered . Very High subscription fee with no immediate fix. Save your money and enjoy the night sky on your terms. .
None of the sounds or coherent meditation audio works, also 50 people radius are the same that i found in several states that i traveled….so at this point i only see two possibilities: 1) all of them follows me around the world lol 2) This Dr.Greer is really the scammer of the year as everyone is saying about making profits
Created an account says I need to verify email but no email has been sent and can’t find out how to contact support to fix the issue going to give it a few more days and then I’ll unfortunately have to cancel the app
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled CE5 Contact?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to CE5 Contact if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.