How to cancel Chat Smith: AI Chatbot & Agent and get your money back
Chat Smith: AI Chatbot & Agent is a Productivity app by CHAT SMITH OPCO PTE. LTD. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Chat Smith: AI Chatbot & Agent → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Chat Smith: AI Chatbot & Agent on the App Store, about billing:
My iPhone just automatically renewed my subscription in June 2026 and ever since then this application has been bugging in & out trying to have me re-sign in 😢
Asked for a simple value, bot asked questions until my free trial was over, no more questions if I didn’t sign up. Since I don’t know if this app works for me, that’s what the free trial was supposed to be for, I wouldn’t buy it if they offer it to me for a penny! What a waste of time, I could have gotten the answer from google chrome in 5 seconds.
this app literally doesn’t even work. i even paid the subscription and it’s been 8 mins and it’s still saying it’s “loading” DONT DOWNLOAD
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Chat Smith: AI Chatbot & Agent?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Chat Smith: AI Chatbot & Agent if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.