How to cancel Cleaner Kit - Clean Up Storage and get your money back
Cleaner Kit - Clean Up Storage is a Utilities app by BP Mobile LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Cleaner Kit - Clean Up Storage → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Cleaner Kit - Clean Up Storage on the App Store, about billing:
Don’t tru to do the 7 days trial is a scam to get your money and you get trick for another $39.. you will regret it there is no trial whatsoever.. is a scam app..
Charge me for a trial I didn’t want deleting the app and everything I would not recommend using the free trial for this app because it’s still gonna charge you if you cancel it
I paid $9:99 for the free seven day trial. Then when I went and to use it, it wants to charge me another $39 to use it. so I’m not even getting the free trial. Now the only thing I can do is delete the. I’m just out the ten dollars now. I got nothing in return. this is a huge scam a major rip off. DO NOT DOWNLOAD THIS APP.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Cleaner Kit - Clean Up Storage?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Cleaner Kit - Clean Up Storage if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.