How to cancel Clue Period & Cycle Tracker and get your money back
Clue Period & Cycle Tracker is a Health & Fitness app by BioWink GmbH. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Clue Period & Cycle Tracker → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Clue Period & Cycle Tracker on the App Store, about billing:
I use this and the built in cycle tracker in my iphone. My iphone has been leagues better at accurately predicting when my period will start, whereas clue continues to assume I'll, what, magically stop being irregular or having short cycles? It's basically useless without a subscription unless you have extremely regular/typical cycles, and even then there's several apps that are much better. Don't bother.
After having this app for years the ads just get more aggressive and everything is stuck behind a paywall. I DONT WANT ANYMORE SUBSCRIPTIONS! So greedy to profit off of our data and health
This whole app with every type of info should be free with no subscription periods are no joke!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Clue Period & Cycle Tracker?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Clue Period & Cycle Tracker if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.