How to cancel CoinStats: Crypto Portfolio and get your money back
CoinStats: Crypto Portfolio is a Finance app by COINSTATSAPP LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select CoinStats: Crypto Portfolio → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of CoinStats: Crypto Portfolio on the App Store, about billing:
Once you sign up you won’t be able to cancel and they will auto bill every year without notifying you.
I strongly recommend avoiding CoinStats. The app feels outdated and increasingly irrelevant. It doesn’t properly recognize creator coins or many newly emerging meme coins, which makes it pretty useless if you’re active in today’s crypto ecosystem instead of only holding legacy assets. The biggest issue, though, is billing. There was no clear warning or reminder before my annual membership auto renewed. I was charge…
Support was semi helpful…maybe one email a day with a link to some coinstats support that proved useless. Lack of engagement with attempting to help me or even just checking in to see how my experience was going along was just disappointing. The app looked appealing had it worked out, but nah. Ended up cancelling subscription. Still in search of a more customer-centric experience. ~Robert
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled CoinStats: Crypto Portfolio?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to CoinStats: Crypto Portfolio if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.