How to cancel Cue: AI Note Taker & Recorder and get your money back
Cue: AI Note Taker & Recorder is a Productivity app by 44pixels Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Cue: AI Note Taker & Recorder → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Cue: AI Note Taker & Recorder on the App Store, about billing:
I was supposed to get a free trial and I canceled the same day and am now being charged 9.99 because of FALSE ADVERTISEMENT. Stealing my money be careful downloading and getting the free trial, liars.
This is a really neat app and I was impressed with its ability to transcribe. Unfortunately my lecture environment has background music that Cue cannot differentiate from spoken word so my notes were a jumbled mess of exactly what I wanted AND the lyrics from the background music. No harm, no foul, right? Wrong. I signed up for a three day trial and cancelled within 5 minutes. Too late. I was already charged $99. App…
It's been 3 weeks of back and forth and I still cannot cancel and I am being charged. Would not recommend!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Cue: AI Note Taker & Recorder?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Cue: AI Note Taker & Recorder if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.