How to cancel CutAI: AI Video Editor and get your money back
CutAI: AI Video Editor is a Photo & Video app by CUTAI LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 52 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select CutAI: AI Video Editor → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of CutAI: AI Video Editor on the App Store, about billing:
I cancelled my subscription yet they keep trying to charge me so I have to keep my card froze. Customer service is worthless.
I paid $20 ! Can’t even get a refund no matter what I explain to them ! So lame all these creators i don’t know if they get paid or what but it’s so not good! Doesn’t cut videos that have music or no sound ! You have to TALK in order for it to cut the video up for you. I did a 33 second video and failed 3 times to cut !!!! I did it one last time and went from 33 second video to 30 second video !!! So basically it did…
Any clip I upload it just errors out. Annoying that they make you pay to try it. Probably going to cancel if their support doesn’t get back to me
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled CutAI: AI Video Editor?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to CutAI: AI Video Editor if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.