Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Daniel Tiger’s Play at Home app icon

How to cancel Daniel Tiger’s Play at Home and get your money back

Daniel Tiger’s Play at Home is a Education app by PBS Kids. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

3.34App Store rating
341ratings
1recent 1–2★ reviews about billing

Based on 50 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Daniel Tiger’s Play at HomeCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Daniel Tiger’s Play at Home on the App Store, about billing:

Just bought this app and it doesn’t show the screen properly. Very disappointed with this purchase. Any know if this will be fixed?! Or how to fix the issue? Not sure if there’s a way to get a refund...😠

☆☆☆☆ · jlp580 · 2019-01-21

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Questions

Can I get a refund after I already canceled Daniel Tiger’s Play at Home?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Daniel Tiger’s Play at Home if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

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