How to cancel Debt Payoff Planner & Tracker and get your money back
Debt Payoff Planner & Tracker is a Finance app by OxbowSoft LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Debt Payoff Planner & Tracker → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Debt Payoff Planner & Tracker on the App Store, about billing:
Used to be able to add random additional payments, the date and amount. Can’t see that option now and it only has the monthly payment plan. Not paying to upgrade. Will delete and continue alone for free. Trip off and bad business whoever took over and changed it all.
I purchased this app many years ago for the sole purpose of being able to use it on my laptop. The other benefit would be that I could print out my snowball to have a visual to keep track of. I don’t remember what I paid, but I do remember that it was lifetime membership. Now they say I need to pay every month or year. I had even provided proof of purchase. They told me it’s different now and they won’t honor it. It’…
I upgraded to pro, but keeps my app as free member. Will not upgrade to pro after paying twice from two different devices. Rip off. Can’t get refund as not listed as refundable on App. $24:00 spent and no pro!!
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Debt Payoff Planner & Tracker?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Debt Payoff Planner & Tracker if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.