How to cancel DOWN: The Casual Dating App and get your money back
DOWN: The Casual Dating App is a Lifestyle app by Down App, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select DOWN: The Casual Dating App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of DOWN: The Casual Dating App on the App Store, about billing:
Ahhhh… this is my second attempt at this app. Granted, it’s only been this year but, I have not had a response to any message or note on picture(s). I feel it’s all a scam to get you to spend money on an app that no one is on… I came here with the intent to find conversation & maybe something serious but, I’m just swapping until I cannot swipe anymore… it’s truly a waste of time
This app is a big scam, don’t download, subscribe it or you gonna lose your money.
Poor app. The nearby option shows a few people the magically tells me that’s it, but the other free option will show me how there are way more people magically in 3-4 hours of me. All in smaller cities too. Constant pop ups for paid membership. Feels like a big scam.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled DOWN: The Casual Dating App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to DOWN: The Casual Dating App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.