Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Duolingo: Language Lessons app icon

How to cancel Duolingo: Language Lessons and get your money back

Duolingo: Language Lessons is a Education app by Duolingo, Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.72App Store rating
5,464,639ratings
6recent 1–2★ reviews about billing

Based on 100 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Duolingo: Language LessonsCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Duolingo: Language Lessons on the App Store, about billing:

I should preface that I do feel a bit cheated by the subscription practices and I should warn anyone trying this app to use the free trial with EXTREME CAUTION. Since the subscription is not managed by Apple, they essentially never warn you that the free trial is about to end (even though they say they will). There’s no option to preemptively cancel without losing all trial privileges. When the trial ends, you are a…

☆☆☆☆ · Duvids · 2026-09-22

Might be enjoyable if adds for the premium subscription weren’t being shoved down my throat every 2 seconds. Are they really interested in their users learning a language or just getting them hooked on another subscription? I wish it was the first but considering it will literally kick you out of the middle of the lesson if you run out of “energy” and the only way to get more is to subscribe or spend money, it really…

★★☆☆☆ · AidenS981 · 2026-09-21

They shortened the time on Flashcard Frenzy, so people either have to pay for power-ups or give up playing. It was my favorite Duolingo feature and now it totally sucks. Feeling scammed

☆☆☆☆ · LaughAtMonkeys · 2026-09-21

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Duolingo: Language Lessons?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Duolingo: Language Lessons if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

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