How to cancel ElevenLabs: AI Voice Generator and get your money back
ElevenLabs: AI Voice Generator is a Photo & Video app by Eleven Labs Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select ElevenLabs: AI Voice Generator → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of ElevenLabs: AI Voice Generator on the App Store, about billing:
You sign up, they collect your information, your attempt to create one simple test video, then locked into an upgrade screen.
Paid for the app. It made one video & said i needed to buy more credits. I already purchased the app. So you pay more after you bought it. Rip off. I want my money back !
I canceled my membership just before the free trial ended, the day they listed as the last day to cancel before being charged. I was charged anyway, after canceling. I lost my access to the app, because I canceled. I was kept in this loop of not being able to be refunded by Apple or Eleven Labs. Both, Apple & Eleven Labs just kept pointing the finger back at each other saying neither was eligible to refund and I must…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled ElevenLabs: AI Voice Generator?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to ElevenLabs: AI Voice Generator if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.