How to cancel ExploreHere - Roadtrip Guide and get your money back
ExploreHere - Roadtrip Guide is a Travel app by MainEngine LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 53 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select ExploreHere - Roadtrip Guide → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of ExploreHere - Roadtrip Guide on the App Store, about billing:
Not worth the trouble of downloading, skipping past all the questions & subscription offers. The highlighted things to “explore” are not worth the trouble to find. So many mistakes with wrong pin locations and wrong photos.
Why would I want to be charged to find out where an old school or some gears from a canal are?
This is the worst app I have ever tempted to use. I was charged twice for the app and have never gotten anyone to contact me back regarding the double payment. The app is not easy to navigate and does not show half of the historical markers within a 10 mile range of my home. 100% waste of money..
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled ExploreHere - Roadtrip Guide?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to ExploreHere - Roadtrip Guide if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.