How to cancel FaxFree: Send Fax From iPhone and get your money back
FaxFree: Send Fax From iPhone is a Business app by BP Mobile LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select FaxFree: Send Fax From iPhone → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of FaxFree: Send Fax From iPhone on the App Store, about billing:
Why is it to cancel trial/subscription? I can not find it anywhere? I do now want to be subscribed.
I was trying the app out I tried cancelling two days prior to renewal and it isn’t allowing me yall keep trying to bill me
The name makes it sound like it is a free app but it’s not. Misleading advertising. Didn’t even try the short free trial (3 days) but you’re supposed to cancel at least 24 hours before it ends. Will use something else.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled FaxFree: Send Fax From iPhone?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to FaxFree: Send Fax From iPhone if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.