How to cancel Fivesec Health by Alexandra and get your money back
Fivesec Health by Alexandra is a Food & Drink app by QPM Invest AB. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 42 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Fivesec Health by Alexandra → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Fivesec Health by Alexandra on the App Store, about billing:
I understand people needing to make money but I think 3.99 per month is a little ridiculous. I can use pinterest or the Internet, but thought this app would be convenient and organized. The fact that I could only see two recipes after downloading the app is ridiculous. How should I even know if I’m willing to pay? I just think they’re taking advantage, especially using ads and not clarifying that it’s basically a…
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Questions
Can I get a refund after I already canceled Fivesec Health by Alexandra?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Fivesec Health by Alexandra if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.