How to cancel FormConnect Pro and get your money back
FormConnect Pro is a Business app by FormConnections. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 36 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select FormConnect Pro → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of FormConnect Pro on the App Store, about billing:
There is a crash problem. The app functions are very basic at best, especially the field options. UI is what you get and the 5 form themes cannot be adjusted. Online resources is basic and glazes some of the basics. Text fields editing appears to be limited to the 1 font, using a single color and style choice. They limit the table field to subscription while their competitor Tap Forms offers it in the same priced pa…
At least offer a free trial if you’re going to be missing a basic doc import feature. Terrible app
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled FormConnect Pro?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to FormConnect Pro if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.