How to cancel Gibson: Learn to Play Guitar and get your money back
Gibson: Learn to Play Guitar is a Education app by Zoundio Oy. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Gibson: Learn to Play Guitar → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Gibson: Learn to Play Guitar on the App Store, about billing:
I purchased a Gibson guitar subscription to learn how to play, initially signing up for what I believed was a single annual plan. After paying $129.99, I started the seven-day trial to evaluate the service. The very next day, I received an email from Gibson offering a “special” subscription for just $90.99. Grateful to stay within my budget, I accepted what appeared to be a better deal — and immediately canceled the …
Being transparent right up front. I give it two stars for the reason being the price for a year subscription, not having good/reliable phone/data service the app requires for a smooth experience and not having had much availability to use the app as I had hoped for. In the last 10 months of having paid $139.09 for the year sub, I’ve probably spent less than 20hrs of use, maybe even less. That’s no fault to Gibson…
The app is no longer worth the subscription fee after they got rid of all the great songs they used to have in the library. How to do you call yourself a guitar app when you remove AC/DC, Jimi Hendrix, Metallica, Alice and Chains, Cream, etc from the app? They say there “licensing challenges” which really means that they cheaped out decided to bank the subscription profits rather than pay the licensing fees. I call B…
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Questions
Can I get a refund after I already canceled Gibson: Learn to Play Guitar?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Gibson: Learn to Play Guitar if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.