How to cancel Google Photos: Backup & Edit and get your money back
Google Photos: Backup & Edit is a Photo & Video app by Google LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Google Photos: Backup & Edit → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Google Photos: Backup & Edit on the App Store, about billing:
Tried again and it’s still an unorganized mess. Update: Just cancelled my subscription. Not giving any more money when feedback is being ignored across all Google products. 4 years and still no fix… There’s still no slider for recently added, only on the default homepage, which makes photos and videos I save from social media end up out of order. The slider on recently added only scrolls a little at a time compare…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
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Questions
Can I get a refund after I already canceled Google Photos: Backup & Edit?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Google Photos: Backup & Edit if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.