How to cancel GoPro Quik and get your money back
GoPro Quik is a Photo & Video app by GoPro, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select GoPro Quik → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of GoPro Quik on the App Store, about billing:
The download option is not enabled, why??? Is because im not paying the subscription? I called customer service and the lady got all my information to say “someone will send you an email about 8 to 12 hrs” seriously???? theres no way I can send the project just because im not able to download the pictures, UNREAL!!
I used the GoPro Quik app for all my video editing at my job and loved using the platform. Paid for a premium subscription. Please put the timeframe option back into the video editing. You took that option out and not video editing is way harder.
This app is constantly trying to get you to subscribe. I’ve already paid a ton of money for the cameras—stop trying to sell me more. Can’t disable the ads either
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled GoPro Quik?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to GoPro Quik if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.