Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Gravl: AI Personal Trainer app icon

How to cancel Gravl: AI Personal Trainer and get your money back

Gravl: AI Personal Trainer is a Health & Fitness app by GAINS COACH PTY LTD. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.89App Store rating
5,426ratings
4recent 1–2★ reviews about billing

Based on 50 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Gravl: AI Personal TrainerCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Gravl: AI Personal Trainer on the App Store, about billing:

Disappointed because the more I experienced Gravl the more I dislike it. I was excited to try at first because of the emphasis on progressive overload training and it was cheaper than Fitbod. Then I started seeing all the smear campaign ads against Fitbod and I was a little discouraged, but I understand the strategy so I figured I’ll still give it a shot. I cancel my Fitbod and now I can’t even finish completing my p…

☆☆☆☆ · Ddubb46643 · 2026-08-19

I recently subscribed to this app for what was supposed to be $59.99/year only to be charged $89.98. The description for app renewal also says $59.99. Attempts to contact support failed, as there was no reply to my inquiry. Also, there doesn’t appear to be a trial period for trying the app out, which would be nice.

★★☆☆☆ · Haemie · 2026-08-01

This app started off simple to use and relatively intuitive. Over the past year of using it, it has gotten just worse and worse. Text laid on top of other text, failed searches, missing lists of exercises. All became more and more common. Sad but I won’t be re-upping my subscription.

★★☆☆☆ · Skambldeggs · 2026-07-31

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Gravl: AI Personal Trainer?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Gravl: AI Personal Trainer if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

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