How to cancel HelloTalk - Language Learning and get your money back
HelloTalk - Language Learning is a Education app by HELLOTALK FOREIGN LANGUAGE EXCHANGE LEARNING TALK CHAT APP. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select HelloTalk - Language Learning → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of HelloTalk - Language Learning on the App Store, about billing:
Too many ads without subscription( $79). And HelloTalk will suspend account for the most silly reasons
It’s full of scammers and trolls. If you are trying to meaningfully improve Japanese look elsewhere. 1st world nations are pay walled meaning you have to pay for features the global south can just do a survey or questionnaire to get access to. You subsidize other nations to get free features that you must pay for. I paid for a year of this garbage then still deleted it.
The app advertises a 3-day free trial, but it charged me the full annual fee immediately upon signing up. There was no trial period applied. This is very misleading and unfair to users. Do not trust their 'free trial' offer.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled HelloTalk - Language Learning?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to HelloTalk - Language Learning if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.