How to cancel HoneyBook - Small Business CRM and get your money back
HoneyBook - Small Business CRM is a Business app by HoneyBook, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select HoneyBook - Small Business CRM → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of HoneyBook - Small Business CRM on the App Store, about billing:
Someone recommended honeybook to me so I went online and did a free trial for a week before deciding to commit. It’s a little pricey so I was iffy but I thought to myself why not try it one year with my friend’s referral code. Unfortunately because I did the free trial, honeybook said they couldn’t honor the referral unless I had text proof I received the referral code before signing up. Since my friend had verbally …
I signed up and paid for the annual subscription. When I tried to upload templates or edit the free ones, it directs me to download the app. I did. The app says my trial has expired…I paid for the annual subscription in January. It’s asking for my updated banking info…did that directly on the website over a month ago yet it’s asks every time I login. Mind you, I am unable to edit the templates in the app even though …
I was a HoneyBook user for a couple of years. I loved the product but their recent price hike is outrageous. They call themselves the small business CRM but charge prices meant for larger scale businesses. My company is a photography business and their cheapest package is over $500 a year from $260. That’s a pretty big price hike. My cost of doing business compared to their prices doesn’t make sense for me. Not to me…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled HoneyBook - Small Business CRM?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to HoneyBook - Small Business CRM if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.