How to cancel Hostelworld: Hostel Travel App and get your money back
Hostelworld: Hostel Travel App is a Travel app by Hostelworld.Com Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Hostelworld: Hostel Travel App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Hostelworld: Hostel Travel App on the App Store, about billing:
The app does not work well and is full of glitches. I paid for a room which I later needed to change the dates for and there was no one available to help. I ran into a glitch that made my booking unavailable to me from my account. No matter how hard I try, all I can get are automated messages describing the typical cancel process which is not my issues. This complete failure to handle a customer issue for a mostly br…
Si cancelas a un minuto de la reserva no te devuelven nada…. hay muchos lugares que no existen
I’ve been trying to cancel a booking for days and the live chat never has agents and directs you to submit a request. You get an automatic reply and the agent who eventually replies repeats the same thing, like they didn’t even read your request / issue. There is no support call center so emailing is the only option. I’ve been having this issue for days and now I’ve lost my free cancellation and have to pay 100% of t…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Hostelworld: Hostel Travel App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Hostelworld: Hostel Travel App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.