How to cancel iFIT Workouts and get your money back
iFIT Workouts is a Health & Fitness app by ICON Health & Fitness, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select iFIT Workouts → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of iFIT Workouts on the App Store, about billing:
I love ifit but I can’t stand the Apple Watch updates with ifit. Every single time they mess with it my treadmill and I watch don’t communicate. I have to delete the app. I have to reinstall it. I have to delete it. I have to reinstall. It never works. It takes forever for one day. It just happens to come on. Everything gets canceled out all the work I did because my heart rate won’t coincide with my workout anymore.…
Support does not work, online chat wait times are 20+, and phone calls are a hassle. All I want is a receipt for my subscription renewal and it’s realistic that it is this hard to get.
Downloaded iFit to try out. Was supposed to get a month free trial, but credit card charged immediately. Then during set up, I was unable to put in height or weight for my profile. Finally, issues connecting to my Concept2 rower. The one workout I did was okay. Going to give it a month, but not impressed with the first day.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled iFIT Workouts?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to iFIT Workouts if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.