How to cancel iTranslate Converse and get your money back
iTranslate Converse is a Travel app by Mosaic S.r.l.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select iTranslate Converse → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of iTranslate Converse on the App Store, about billing:
How this app was ever selected as an Editor’s Choice and is still showing that seal is beyond my comprehension. The concept, especially for the Apple watch is great. But, in actual usage all three apps…Converse, Voice and and iTranslate are absolute RUBBISH and $76.46 for -EACH- for a year subscription is an outrageous rip-off and shouldnt be allowed in the App Store. Before purchasing the subscription to the Convers…
Well, they went back to making new users agree to the 7-day free trial before using the app. Even though there’s a free version it won’t let you do that unless you agree to pay $70 after the trail ends. So you have to then opt out of the subscription before your get charged. This was a problem that many users complained about, so under pressure they changed this, but now it’s back to the way it was before. So there’s…
The logging into this is nearly impossible not to have to take the free trial 7 day/pay for Pro option. It is a poor design to force subscription. And the developers will respond to this review with the standard 1. just hit the non-existent X 2. Go to iTunes settings and click cancel if you're being charged as if it's entirely because the person is at fault. Shady business.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled iTranslate Converse?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to iTranslate Converse if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.