How to cancel Jobber Field Service Software and get your money back
Jobber Field Service Software is a Business app by Octopusapp Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Jobber Field Service Software → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Jobber Field Service Software on the App Store, about billing:
The app actually seems great. Unfortunately in my case I was promised by a salesman trying to close a deal that I would be omramoed by them. After days of hard work and months on the program I’m still being charged and have not been able to use any feature single feature
Jobber does not appropriately represent the speeds of their cars payments and they make it seem like Instant Payouts is a native feature, not something given to you randomly based on AI metrics.
Jobber stopped allowing third party merchants for CC processing. SO THEY CAN CHARGE US MORE OR CAUSE US AN INCONVENIENCE. TRUE SIGN OF THE SELL OUT. Came to jobber 3 months ago. Leaving second year subscription is up. Housecall pro is WAY BETTER AND NOT GREEDY
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Jobber Field Service Software?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Jobber Field Service Software if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.