How to cancel Kahoot! Play & Create Quizzes and get your money back
Kahoot! Play & Create Quizzes is a Education app by Kahoot ASA. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Kahoot! Play & Create Quizzes → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Kahoot! Play & Create Quizzes on the App Store, about billing:
I purchased the annual plan for 35.99 and a week later my account gets deleted out of nowhere. I barely got to use the app and only used it a few times to study. One day I tried to sign in and it was asking me to sign up. I used the same Apple login and clicked on “restore purchase” only to get an error stating I need to repurchase or contact support. I contacted support and they claim the respond within 1 day. It ha…
Would give 0 stars if I could. I paid for the kahoot gold for a month. I spent $26.80 total on this. I never got my subscription even though they took the money out of my account. I cannot get in contact with them at all. They haven’t refunded me or gave me what I paid for. Will never use this app again I’ll stick to Quizlet next time
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Kahoot! Play & Create Quizzes?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Kahoot! Play & Create Quizzes if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.