How to cancel Keyplan 3D - Home design and get your money back
Keyplan 3D - Home design is a Productivity app by Quasarts LLC. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Keyplan 3D - Home design → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Keyplan 3D - Home design on the App Store, about billing:
This app is not intuitive and is difficult to learn. Furniture snaps into place so cannot be custom placed. Much of the furniture I wanted isn’t an option in the gallery. Example— there’s not a basic L shaped sectional. Searching for anything like console, buffet, etc. provides zero results. Changing color and pattern is challenging. I couldn’t consistently do it and wasn’t able to add wood flooring. I want a refund.…
I purchased this app a couple of years ago and I purchased the expansion packs. I’m a project manager for a construction company and was looking for options to the software we had. I ended up deleting app and re-downloading it recently to find that all of my expansion packs were removed and I had to re-purchase all of them. If that wasn’t bad enough, there had been a little to no updates in two years the devs have gi…
Update: Company has been dragging this out for a month now. They have done nothing but ask for screenshots, offered to scam me with a beta offer without any kind of solution for the items I paid for but have lost. Now I am also missing one of the only 2 packs they surprisingly were still there. Dont waste your money because they will scam you too. I have purchased all but one pack since downloading this app. Now the…
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Keyplan 3D - Home design?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Keyplan 3D - Home design if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.