How to cancel Kimi - Kimi K3 is Live and get your money back
Kimi - Kimi K3 is Live is a Productivity app by Beijing Moonshot Technology Co., Ltd. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Kimi - Kimi K3 is Live → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Kimi - Kimi K3 is Live on the App Store, about billing:
Can’t even have one chat with kimi because “too many people is chatting with kimi upgrade instead” why is my account connected to others when i havent even used it yet. You can’t even use the chat unless you pay a subscription for it first. Not worth the time or money if i dont know how good the app is or not. Really not fair i cant even use it because other people are using it while im on my account. Cant even go to…
This app is a masterclass in hypocrisy dressed up as innovation. It markets itself as some bold, independent Chinese AI company, yet it bends over backwards to enforce American sanctions against Russian users. You can't even pay for the subscription with a Russian card or Apple ID — they block the entire country while pretending to be a neutral alternative to Western tech. Pick a lane: either you're independent or yo…
Just piece of she*t , or another scam from chineese . It always says “too many people are chatting with Kimi right now. please try again” . I do not what actual reason , but i am guessing they gonna try to sell or urge to sell membership or another kind of trick. The FTC should check this company
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
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Questions
Can I get a refund after I already canceled Kimi - Kimi K3 is Live?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Kimi - Kimi K3 is Live if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.