How to cancel Kino - Pro Video Camera and get your money back
Kino - Pro Video Camera is a Photo & Video app by Lux Optics Incorporated. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Kino - Pro Video Camera → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Kino - Pro Video Camera on the App Store, about billing:
Been trying to use this app as a serious video recording device since it was first released, but after using it for the while that I have, it just does not or has ever truly worked properly. The LUTS are “pretty” and on the topical layer, everything seems to work just fine, if not extremely laggy and buggy, but it just leaves something to be seriously desired. Will stick to my go to app, Cinema P3, the king of the he…
Don’t spend the $10 just get black magic cam app. This app is worse than final cut pro cam. Trust me, and they do not allow refunds! The luts are cool, but functionality wise this ain’t it.
Idk where to start. The filter and camera quality are good. Camera stability is so trash and the filters are way over saturated. Even when you lower your iso and f stop, it looks like trash. I wish I could get a refund for this. The camera stability is the biggest issue for me smh.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Kino - Pro Video Camera?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Kino - Pro Video Camera if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.