How to cancel Lose It! – Calorie Counter and get your money back
Lose It! – Calorie Counter is a Health & Fitness app by FitNow, Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Lose It! – Calorie Counter → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Lose It! – Calorie Counter on the App Store, about billing:
The AI assistance was not helpful or clear when cancelling account and did answer correctly in context to the actual application. It redundantly pulled info from searches while misunderstanding my inquiries and continued to repeat itself.
Clearly stated in the “In-App Purchases” section of this app are two offers for lifetime’s subscription. One at $49.99 the other at $59.99. However if you actually tried to purchase this one time subscription you are redirected to their website where the lifetime subscription is offered for the “low low” price of TWO HUNDRED FIFTY DOLLARS!!! This company is lying to you, praying on your insecurities to squeeze every…
this app was my go to calorie counting app, i’d login in my food by scanning the bar code, had access to a macro chart pie (to make sure i was meeting my protein goals, and it was super easy to use. after gaining a bit of weight back i redownload the app only to see basic free features now hidden behind a paywall. the most basic to scan the barcode of a food product is insane!! furthermore to see your macros and othe…
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Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Lose It! – Calorie Counter?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Lose It! – Calorie Counter if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.