Of the 35,331 most recent 1–2★ App Store reviews we sampled, 9,261 were about billing — not the app itself.
Manus - AI Agent & Automation app icon

How to cancel Manus - AI Agent & Automation and get your money back

Manus - AI Agent & Automation is a Productivity app by BUTTERFLY EFFECT PTE. LTD.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.

4.73App Store rating
38,122ratings
3recent 1–2★ reviews about billing

Based on 100 of the most recent public App Store reviews, sampled September 2026.

Step 1 — Stop the next charge

  1. On iPhone or iPad: Settings → tap your name → Subscriptions.
  2. Select Manus - AI Agent & AutomationCancel Subscription.
  3. Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.

Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.

Step 2 — Ask Apple for the charge back

Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.

A detail only you could write makes the request read as yours rather than a form letter.

You're not the only one

Recent 1–2★ reviews of Manus - AI Agent & Automation on the App Store, about billing:

I just used for research and it’s terrible. Credits don’t get you much. Having a hard time turning my subscription off. Much better options out there.

☆☆☆☆ · Eric57382 · 2026-08-11

It just doesn’t work anymore and their credit system is absolutely bonkers. If you try to do one deep research you end up using the whole pro plan, then you have to literally audit every week. You have to go back and find which ones of the chats were charged turn those in and they give you some of it back every week. It’s awful.

☆☆☆☆ · -___Kevin___- · 2026-08-02

I paid the subscription for 8000 credits a month. I never used any credits between March and June and the monthly credits you don’t use apparently do not carry over so if you don’t use them you lose them. Do not recommend using this app with the monthly subscription unless you plan on using all of your credits monthly. I’m stuck now waiting on a project I can’t afford to pay to finish now. Will delete the app upon co…

☆☆☆☆ · The Salty Jawbreaker · 2026-07-27

Find every subscription that's still charging you

Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.

Free while in beta. No account, no bank connection.

Questions

Can I get a refund after I already canceled Manus - AI Agent & Automation?

Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.

How long do I have to ask for a refund?

Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.

Apple declined my request. Is that the end?

No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.

Will I lose access to Manus - AI Agent & Automation if I cancel?

You keep access until the end of the period you already paid for. Canceling only stops the next renewal.

← Look up a different app