How to cancel memoryOS: Memory Games and get your money back
memoryOS: Memory Games is a Education app by Encoder Inc.. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select memoryOS: Memory Games → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of memoryOS: Memory Games on the App Store, about billing:
The instructor speaks too slowly and in a very monotonous tone, which makes it difficult for me to stay focused and engaged. The app also does not offer a placement test, so having to start with overly basic, slow-paced lessons quickly became frustrating. Moreover, I do not understand why users are required to pay without being given a free trial first. Overall, I do not see myself continuing with this app; I would …
I really was so excited to start this app, but have found it to be more frustrating than anything. It repeatedly take me through the same rooms again and again and again. It’s like layers of hell. I can’t seem to get out of the loop and I don’t understand the purpose of this repetitive spiral. Sadly, I am going to cancel.
Garage animation - I have tried to unsubscribe and it is not possible to find an access to a link to do this.
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled memoryOS: Memory Games?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to memoryOS: Memory Games if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.