How to cancel Mighty Cleaner: Smart Clean Up and get your money back
Mighty Cleaner: Smart Clean Up is a Productivity app by Nempty Intelligence Co., Limited. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Mighty Cleaner: Smart Clean Up → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Mighty Cleaner: Smart Clean Up on the App Store, about billing:
Charging $9.99/week, it’s a RIP OFF considering I can get UNLIMITED ICLOUD STORAGE for only $9.99/MONTH. Make it free or MORE affordable than more storage. Basic common sense. You want people to WANT this app? MAKE IT WORTH THIER $$$!
You guys clearly have no way to uninstall this app this app prescription and when you try to contact them to ask, how do you do what you get to no response but they’re going into your account taking your money. This app is not worth $10.
Difficult to navigate doesn’t do what you expected to do. Only to cancel through email beware
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Mighty Cleaner: Smart Clean Up?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Mighty Cleaner: Smart Clean Up if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.