How to cancel Mr. Number Lookup & Call Block and get your money back
Mr. Number Lookup & Call Block is a Utilities app by Hiya Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Mr. Number Lookup & Call Block → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Mr. Number Lookup & Call Block on the App Store, about billing:
The last update was three years ago. Nothing is working the way it is supposed to so I will be canceling my premium subscription and paying for another service that works
Doesn’t do anything it says. Complete scams. Then denied refund. Reporting this company to Federal Trade Commission for online fraud. TOTAL WASTE OF MONEY.
Fails to block spoofed numbers from local area code. I’ve gotten more scam/ spam calls since paying for it. Like 5 in the past hour. To above I have to add, mr number 2 just keeps spinning and spinning when I try to activate it in settings. Just canceled and deleted
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
Free while in beta. No account, no bank connection.
Questions
Can I get a refund after I already canceled Mr. Number Lookup & Call Block?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Mr. Number Lookup & Call Block if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.