How to cancel Natural Cycles: Fertility App and get your money back
Natural Cycles: Fertility App is a Health & Fitness app by NaturalCycles Nordic AB. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 50 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select Natural Cycles: Fertility App → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of Natural Cycles: Fertility App on the App Store, about billing:
Charges you a ridiculous yearly fee and sends you a non de script email assuming you won’t cancel in time. No refunds in their cancellation policy is how they trap you.
I had the free trial of this app when I purchased my Oura ring. I guess when I created a profile it connected to my apple ID, therefor when they sent out the “reminder” email I never received it. How was I supposed to know this? These kinds of practices are deceptive and sneaky, a way for them to get their $150 and i had no clue. Mind you, i’ve only had access to the “demo” version of the app despite them taking $150…
I bought this app, thinking I had a compatible garmin device to use with it. By the time I figured out only certain models work and mine isn’t one, I had already paid for the monthly subscription. I’m not going to spend $200+ on a new device on top of the price of the app. It’s just not worth it, I’m not that far into trying/tracking yet. It’s upsetting that I didn’t even use the app at all, and I got charged the ful…
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Questions
Can I get a refund after I already canceled Natural Cycles: Fertility App?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to Natural Cycles: Fertility App if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.