How to cancel NDI Camera: Easy Streaming and get your money back
NDI Camera: Easy Streaming is a Photo & Video app by Vi(z)rt, Inc. Canceling and getting refunded are two separate things — most people do the first and assume the second happens automatically. It doesn't.
Based on 100 of the most recent public App Store reviews, sampled September 2026.
Step 1 — Stop the next charge
- On iPhone or iPad: Settings → tap your name → Subscriptions.
- Select NDI Camera: Easy Streaming → Cancel Subscription.
- Check that it now says Expires and not Renews. If it still says Renews, it is not canceled.
Deleting the app does not cancel the subscription. This is the single most common reason people keep getting charged.
Step 2 — Ask Apple for the charge back
Answer these and you'll get the exact wording to paste into Apple's form. Nothing is sent anywhere — it's generated in your browser.
You're not the only one
Recent 1–2★ reviews of NDI Camera: Easy Streaming on the App Store, about billing:
This app used to be fantastic, but the new UI removed some of this app’s best features- namely, the ability to quickly toggle between the front and back camera with one button click, and the ability to pause the stream. In version 2, you could tap the NDI logo at the bottom of the screen. In the current version 3, tapping the lower NDI logo completely cancels the feed and requires I both restart it on the app AND in…
I’ve been using the NDI Camera app for a while and it used to work well. However, ever since the most recent update, the app crashes consistently—almost every hour of use. It’s incredibly frustrating, especially since this is a paid app and not some free trial. What’s worse is that it’s been four months since the update and there’s still no fix. No patches, no communication—nothing. I expected better from the develo…
It has big problem with using for me. When I tried to use this app for streaming before it was not work goodly. Connection wasn’t stable. Especially, This app just only can use Wi-Fi I coulnd’t using through desk top situation Please refund for me
Find every subscription that's still charging you
Forward your Apple receipt emails to one address. We pull out every active subscription, what it costs, and when it renews next — then warn you before each renewal instead of after.
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Questions
Can I get a refund after I already canceled NDI Camera: Easy Streaming?
Yes. Canceling stops future renewals but does not refund a charge that already went through. You request that separately at reportaproblem.apple.com, and "I was charged after I canceled the subscription" is the reason to select.
How long do I have to ask for a refund?
Apple generally expects refund requests within 90 days of the charge. Ask as soon as you notice it — requests on recent charges are approved more often.
Apple declined my request. Is that the end?
No. A first decline is common and is often automated. You can submit the request again with more specific facts and ask for review by a senior advisor. If it is declined again, you can dispute the charge with your card issuer.
Will I lose access to NDI Camera: Easy Streaming if I cancel?
You keep access until the end of the period you already paid for. Canceling only stops the next renewal.